How can we help?

Throughout the therapeutic process, tension may arise due to the nature of vulnerable things discussed. At all times will the therapist endeavour to treat you with dignity, and work through issues that may occur. The therapist will provide you with options of further supports, should you desire to cease the therapeutic relationship.

If you have feedback or a complaint, you are encouraged to talk with your therapist about this directly and/ or email them directly. Please label the email 'feedback' or 'complaint' to ensure they file this appropriately.

Please contact:

Duncan Morris: duncamorris@iinet.net.au

Rachel Morris at rachelmorriscounselling@gmail.com.

Holly Peterson: holly@hopefloats.com.au

Colleen Morris: colleen.morris@iinet.net.au

However, in the event that you do not feel comfortable doing this, you may lodge a complaint :

For Duncan or Rachel
Australian Association of Social Workers (AASW) on 03 9320 1000

For Holly
Australian Christian Counsellor Association (ACA) on 07 3356 4255

For Colleen
Psychotherapy and Counselling Federation of Australia (PACFA) on 03 9046 2270